Our world is facing a milestone challenge at the moment. Like you, and everyone else we are taking the spread of Coronavirus (Covid-19) seriously and we recognise that we have a responsibility to our customers, to our delivery agents and those around us to keep us safe and healthy.
We are constantly checking for updates and advice from the Government in regards to this situation to keep ourselves informed and we will adapt accordingly.
Please see responses to any questions that may be asked below:
Q: Will my garden building be delivered during the COVID-19 period?
A: Yes. We will be delivering orders and operating a contactless delivery policy from the 24th April.
Q: Will it be safe to receive deliveries during the COVID-19 outbreak?
Yes. The likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 from a package that has been moved, travelled, and exposed to different conditions and temperature is also low. For further info please follow the link below to the World Health Organization information.
Q: What happens if I (the customer) am self-isolating?
A: If you or anybody living at the delivery address has displayed possible coronavirus symptoms resulting in self-isolation, we kindly ask you to inform us so that we can reschedule your delivery until after the isolation period has ended.
Q: What are the terms and conditions of the delivery?
A: The rest of the terms of delivery remain unchanged. Namely, the delivery driver will unload your goods from the vehicle to the kerbside or driveway if possible.
Thank you for taking the time to read about our terms and advice during this period. We hope you can enjoy your SHEDS 2 GO garden product for many years to come.